Automatic KYC Verification
All users are verified using secure KYC processes like Diia or BankID in Ukraine. Your identity is confirmed before you can use the platform.
Your safetyis our Priority
We've built RideSafe with safety at its core. Every feature, every process, and every policy is designed to keep our community safe and secure.
Privacy First
Your Contact Stays Private Until You're Matched
We believe privacy is a fundamental right. Your contact information remains protected until both parties agree to share it.
Contact Privacy
Your phone number is only shared after the driver accepts your request. No spam, no unwanted messages.
Progressive Disclosure
Information is revealed gradually as trust builds. Start with basic details, unlock more as you connect.
Masked Information
Until acceptance, you'll only see a first name and last initial. Full names and avatars are revealed once you're matched.
You're in Control
You decide when to share contact information. If something doesn't feel right, you can cancel your request anytime.
Why RideSafe
Verification
We verify every user with robust KYC-style checks, integrated with trusted Ukrainian systems such as Diia Signature and BankID. That means real identities, fewer bad actors, and a safer community for intercity travel.
- Identity verification via Diia / BankID
- Phone number verification
- Profile photo requirement
Rating & Reputation
Bidirectional Rating System
Drivers and passengers rate each other after every trip. Mutual feedback builds trust, rewards great behavior, and helps everyone make informed choices.
Two-Way Ratings
Both drivers and passengers can rate each other after every ride. This creates accountability and helps maintain high standards.
Reputation Badges
Earn a public reputation badge after 10+ ratings and 6+ days on the platform. Show your trustworthiness to the community.
Optional Comments
Add helpful comments (up to 300 characters) to provide context. Help others make informed decisions.
Built-In Safety Features
Every feature in RideSafe is designed with your safety in mind.
Reviews & Ratings
Every trip ends with a review. This community-driven system keeps everyone accountable and helps you make informed decisions.
Contact After Acceptance
Your phone number is only shared after the driver accepts your request. Your privacy is protected until you're matched.
Easy Reporting
Report any safety concerns instantly through the app. Our team responds quickly and takes all reports seriously.
Support
Our support team is available to help with any safety concerns or questions you may have.
Reporting & Support
Your safety concerns matter. We take every report seriously and respond quickly to ensure the safety of our community.
How to Report
- Use the "Report" button in the app during or after your trip
- Contact support directly at hello@ridesafe.com.ua
- Contact our support team for urgent safety concerns
What Happens Next
- We review your report within 24 hours
- We investigate the incident thoroughly
- We take appropriate action, which may include account suspension or removal
- We keep you informed throughout the process
Safety Guidelines
Follow these guidelines to ensure a safe experience for everyone.
For Passengers
- Verify driver identity and vehicle details before getting in
- Share your trip details with a friend or family member
- Trust your instincts—if something feels wrong, don't proceed
- Check that the vehicle matches the app description
- Sit in the back seat for added safety
- Keep your phone charged and accessible during the trip
For Drivers
- Verify passenger identity matches the app profile
- Maintain your vehicle in safe, roadworthy condition
- Follow all traffic laws and drive responsibly
- Report any concerns or incidents immediately
- Respect passenger boundaries and personal space
- Keep emergency contacts readily available
Get Started
Get Started Today
Download the app that fits your needs and join our growing community.
For Passengers
Find rides between cities with Diia Sign / BankID-verified drivers. Pay in-app and travel with confidence.
- Search routes instantly
- Auto-request matching
- Book up to 3 seats (Premium)
- Pay in the app
For Drivers
Earn on trips you're already making. Keep 100% — no commission.
- 30 promo rides free
- Create & publish rides
- No commission
- Set your own prices
Rating & Reputation
Insurance & Liability
RideSafe acts as an intermediary platform connecting drivers and passengers. We do not provide transportation services directly and are not a transportation carrier.
Driver Responsibility
Drivers are responsible for meeting all legal requirements, including valid insurance, licensing, and roadworthy vehicles. Passengers should confirm that the driver and vehicle match what is shown in the app before starting a trip.
Platform Coverage
RideSafe provides software and support services. Any supplementary protections we describe are limited in scope, time-bound where applicable, and do not replace a driver's primary motor insurance or legal duties.
User Responsibility
Everyone is responsible for their own safety choices. Follow local laws, verify trip details, and use in-app safety tools. If you need certainty about coverage, check with your insurer or legal advisor.
For detailed information about insurance and liability, please refer to our Terms of Service.
Code of Conduct
Community Safety Standards
Safety is a shared responsibility. Together, we build a community where everyone feels secure and respected.
- Treat all community members with respect
- Follow all local laws and regulations
- Maintain honesty in all interactions
- Report safety concerns promptly
Zero Tolerance
We have zero tolerance for
- Harassment or discrimination
- Violence or threats
- Illegal activities
- Providing false information
Get RideSafe
30 promo rides free • 0% commission
